App & account support
support@infyniclick.com ↗Include your device, operating system, app version and what happened. We normally reply within 7 business days. Do not send passwords or unnecessary private information about children.
A little help, right here.
Questions about installing, your account or using Shiya with your family? Get in touch.
Content reports
report@infyniclick.com ↗For inappropriate content or suspected infringement, include where the content appears and a description of the issue.
Privacy & legal questions
legal@infyniclick.com ↗Contact us here about personal information, terms or copyright.
Partnerships
biz@infyniclick.com ↗For product and distribution partnerships.
Protecting children’s information
Shiya is designed for adult parents and guardians. If a child under 14 has independently registered or submitted sensitive information, email support@infyniclick.com with ‘Child protection’ in the subject. We will address the verification request within 3 business days.
Developed and operated by infyniclick · Guangdong, China