Shiya Privacy Policy

Updated: October 1, 2026

Shiya (the “app,” “we” or “us”) is developed and operated by infyniclick for parents, guardians and adult family members. It provides family habit check-ins, growth point records and rewards, and helps you record everyday moments and organize them into stories that can be read aloud. This policy explains how we collect, use, store and protect your information. Please read it before using the app.

1. Information we collect

When you provide information or use a relevant feature, we collect information needed for accounts, family collaboration, habit and point records, stories, audio generation and security:

Account information: email, password (stored in protected form), username, avatar and family role, such as parent or grandparent.
Family and child profiles: family name, relationships, and child profiles such as a nickname, age and an avatar you choose to upload. We do not request a child’s identity document number, legal name or home address.
Habits, points and rewards: tasks, check-ins, point changes, gift records, reward settings and redemptions you create, used to provide the corresponding family features.
Story materials: text, photos and recordings you submit, and story text and audio generated from them.
Family voice samples (sensitive personal information): only when an adult actively chooses the feature and separately confirms their own authorization do we process a 20–60 second sample of that person’s voice. Recording a child, impersonating another person or uploading a voice without that person’s explicit consent is prohibited.
Device and usage logs: device model, operating system, app version, crash logs and playback records, for product improvement and troubleshooting.
Payments and seeds: top-up and spending records, where applicable, current balance and transaction history. Seeds are separate from children’s growth points.

2. How we use information

Provide registration, login, password recovery and family invitations.
Record and synchronize family habits, growth points and rewards, and provide related notifications according to your settings and system permissions.
Generate and play stories, synthesize audio and create covers.
When you choose a family voice, generate narration for the current family from the reference sample you have authorized.
Synchronize playback progress, favorites and family stories across devices.
Analyze app use in anonymous aggregate form to improve the product.
Identify and stop abuse, including unusual logins, artificial traffic and prohibited uploads.

3. Third-party processing

For AI story generation and speech synthesis, we transmit the minimum necessary text or authorized reference sample to the following providers over HTTPS, to complete the corresponding task:

DeepSeek: story text generation and editing.
Microsoft Edge TTS: speech synthesis for some Chinese voices.
Xiaomi MiMo TTS: Chinese speech synthesis. If you choose a family voice, it also receives the reference sample temporarily retrieved from encrypted storage for that synthesis request, over HTTPS, to generate voice-cloned narration.
GrsAI: story cover image generation.
Tencent Cloud COS: audio and image storage.

These providers publish their own privacy policies. We do not proactively sell or share your personal information with advertising networks, data trading platforms or social networks.

4. Storage and protection

Data is stored on Tencent Cloud servers in China under the applicable Chinese data security framework.
Passwords are stored as secure hashes; operations staff cannot see the plaintext password.
Client-server communications use HTTPS with TLS 1.2 or later.
Family voice samples are encrypted using AES-256-GCM. There is no original-recording download endpoint. Samples are briefly decrypted in memory only after permission checks, when generating family narration.
The voice owner can delete their family voice at any time. Leaving the family or deleting the account also triggers deletion.
We periodically audit access permissions and limit internal access to user data.

5. Your choices and rights

Access: view account details in Me → Account information.
Correction: edit your nickname, family role and child profiles in the app.
Account deletion: go to Me → Delete account, enter your password and type the confirmation phrase shown on screen (the Chinese interface uses “删除我的账号”). Deletion releases your username, email and phone number and invalidates all login sessions. This action is irreversible.
Withdraw consent: stop using a relevant feature at any time, or delete your account to leave the service.
Delete your family voice: the owner can delete their sample under Me → Family voice, regardless of membership status. It can no longer generate new audio after deletion; existing story audio is not automatically changed.

6. Children’s information

The app is for adult parents and guardians, not a social platform for children to use independently. Child profiles and related records are provided and managed by adults for family use. We do not collect children’s own registration details or let children initiate social interactions directly.

If we learn that a child under 14 has registered independently and submitted sensitive personal information, we will delete the relevant data upon receiving the report. Guardians can contact support@infyniclick.com.

7. AI-generated content

Some story text, narration and covers are generated by AI and may not match real-world facts. We use model-based review and human spot checks, but parents should still review content before sharing it with a child. AI-generated content is labeled in the app.

8. Policy changes

We may update this policy as laws or features change, with an in-app notification or an updated date at the top of this page. Continued use indicates acceptance of the updated policy.

9. Contact

Email: support@infyniclick.com
Operator: infyniclick
Location: Guangdong, China

For questions, suggestions or complaints about this policy, contact the address above. We will reply within 7 business days.